Extensive Online Documentation in Cloud Web Hosting
If you have purchased your first cloud web hosting plan through our company or have migrated your website over to us, you’ll grow used to our services and our in-house built Hepsia Control Panel very quickly as we have prepared an exhaustive knowledge base where you can find all the information that you will ever need – both general info in regard to the service as a whole and more specific info about the separate features that you can make use of and the predicaments that you may chance upon. The articles are available in two locations. The whole article list can be accessed through the Help section of the Control Panel. You can read articles that are dedicated to the different features in each section of the Control Panel as well. You can learn how to accomplish basically everything, from creating an .htaccess config file to administering a mailing list, and all the articles feature in-depth guidelines, so you won’t ever get puzzled because of an unclear text. Needless to say, if you come across a more specific problem and you are unable to find a solution in our knowledge base, you can contact our technical support team members 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer a comprehensive article repository where you can find any info that you might require about our web hosting services or about the Hepsia Control Panel that we use. We have compiled it on the basis of the feedback that we have received from our customers over the years and, as a result, our articles touch on specific issues that you might stumble upon and present the fastest means of rectifying them, for instance getting a 500 Internal Server Error message or not being able to send e-mail messages from your computer even though you have the correct SMTP server settings. The articles are available in each and every section of the Control Panel and you can browse them at any moment. They can help you heighten your knowledge not only about our services, but also about the hosting service in general, as they offer detailed instructions and general information such as what file access permissions or cron jobs are.