When you get your own web server, you'll have more flexibility on what you can install and run when compared with a shared web hosting account. With a shared service, you've got access just to your own account, hence you are not able to install server-side software. While this is not a predicament for most script-driven applications, there are some which have certain requirements and need particular software to be present on the hosting server either for some additional functionality or for them to work at all. In the event that you have practical experience, you will not have any troubles to run the hosting server, but if you don't, you may simply not have the knowledge to manage everything and use the script apps which you want. If this is the case, you are able to use our Installation & Troubleshooting upgrade, so our system administrators can setup everything for you and help you with any issues that you may come across.

Installation and Troubleshooting in VPS

The upgrade can be acquired with all virtual private server plans we offer and you can add it either during the signup or anytime after through your billing CP. It features an hour of custom work on your hosting server, so our administrators can aid you with software installation or setup. They could also troubleshoot any piece of software which you have already installed if it does not work correctly, so you'll not need to waste time to determine what's wrong as they can aid you in a very quick and qualified way. Since this is a one-time upgrade, you could get it only when you need it and if a particular task takes shorter time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is effective when you cannot do something yourself or in case you have our Managed Services upgrade, but the half an hour of custom work it features are not enough for a certain task.

Installation and Troubleshooting in Dedicated Hosting

You'll be able to employ our service at any time if you have a dedicated server from us and you'll be able to include it in your plan with only several mouse clicks. If you require some custom work on the website hosting server straight away, for example, you can obtain the upgrade together with the plan during the signup process, or you could obtain it from your billing area if you need help at some point later on. The Installation & You with any task which you can't do on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you are able to focus on building your sites without wasting time on server maintenance or software issues as our seasoned staff shall handle these things for you. You could add the upgrade as many times as you need it and in case some time remains, it'll be listed inside your billing Control Panel, so you could use it when you need it again.