Live Chat Support in Cloud Web Hosting
Along with the telephone and ticket support, we offer live chat support as well. You are able to contact us every day, which includes holidays and weekends, and we can give you more details about the cloud web hosting services that we supply if you are not among our customers yet, or about common and billing questions in case you already have a user profile. Although for entirely technical matters you need to open a ticket to the tech support team, as such issues need extra time to be dealt with, you can still get in touch with us through the live chat for some technical details. For example, we will help you set up an email address in your e-mail client or troubleshoot a number of problems, saving you lots of time. Even if our phone lines are already off for the day, you'll be able to talk with a live person.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is accessible every single day, even on weekends and holidays. It's the perfect way to learn more information about our Linux semi-dedicated hosting in case you do not have an account yet or to get some problem resolved in case you're a client and our customer support representatives will help you live regardless of the time of the day you join the chat. In case you are unsure which plan is better for your web sites, if you need advice whether you should obtain a specific upgrade and how to obtain it or if you have problems installing an email account on your computer, you'll be able to contact us and we'll provide you with the required information quickly. Our live chat is accessible even after our telephone lines go off for the day, which means that when you have an account with us, you can be certain that you will always benefit from prompt assistance with any kind of question or issue that comes up.