Customer Support Channels
A 1–hour Response Guarantee
Supplying top quality support without delay is our main priority, so we back up each cloud web hosting services plan with a one hour ticket response warranty. After you present a ticket or send us an e–mail, our client help support crew will try all they could do to generate the most satisfactory resolution for your case and to supply you with advice quickly.
A Top–quality Support Service
Get in touch with us at any time necessary. Our staff of specialists will undoubtedly be on the web for you 24x7x365 to respond to all your questions and to fix any issue that you may have. You are able to submit a support ticket from your Control Panel or send us a message at any time. Moreover, on business days, you can ring us or make use of the online chat service.
An Intuitive Help Section
We have included a thorough know–how base into the Control Panel to enable you to receive beneficial step by step guidance at any time. Each area of the Control Panel features its own contextual guide area presenting a selection of how–to articles. We have also organized video tutorials to offer you a much better visual representation of the correct way to complete any presented task.