1 hour ticket response
We are committed to giving a swift and accurate reply to each helpdesk ticket posted by a user. Our experienced client support team members will review your request and will think of the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average ticket response time has proven to be 20 minutes.
A Premium Technical Support Service
We have a team of web hosting support experts who are eager to answer all your queries anytime you are in need of assistance. The majority of our tech support team members have several years of experience in the cloud web hosting services industry, which means that you can constantly count on prompt and accurate answers to your requests.
An Intuitive Help Section
Integrated into the Control Panel is an easy–to–navigate Help Center section, which offers a variety of sources of information. You can search through a frequently updated knowledge base featuring web hosting account administration articles and site administration articles, check our instructional video tutorials or check our F.A.Q. section.