Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Solution Warranty

  • Our tech help team is working 24x7 to take care of each of your service demands. Every ticket you submit to us will be solved within up to 60 mins. If your issue requires assistance from an admin, we will address the ticket to the technician on duty and will let you know that the issue is under control.

  • Top quality support service

  • Top–quality Tech Assist Service

  • Our client assistance crew is going to be on shift for you 24/7/365 to to reply to all help demand tickets that you submit. We offer technical support for all the apps that are pre–configured on your server. These include our in–house built Control Panel, the preferred OS along with the server management panel (depending on the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • In the Control Panel that is provided without charge with your virtual server, you will discover an instructional Help section, incorporating everything you should have knowledge of when organizing your web–sites and apps. We have integrated a wide selection of how–to articles and video guides that demonstrate the basic site management responsibilities in an understandable form.