A 99.9% Server Uptime
The major benefit of setting up your very own cloud web hosting platform is that you do not have to worry about compatibility – you configure a particular set of software applications in such a way so as to be compatible with a given set of hardware elements. The final outcome is something significantly more stable and dependable, as there are less potential risks of failure. We’ve set up our cloud hosting platform using time–proven hardware elements plus a heavily modified version of SELinux in order to set up a very secure and safe home for your own websites.
This is why, with all our cloud web hosting services plans we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is crucial that you also build your own network infrastructure. This is why we built a custom internal network in all our data centers. Based on top–of–the–line Juniper switches and routers, our internal network allows for hyper–fast data transmission rates and is completely redundant.
Thus, you will take advantage of a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, irrespective of which hosting plan you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are unhappy with our services, or if you consider them insufficient, or if you decide that you should have a VPS services instead of a cloud hosting package – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have full control over your domains even if you delete your account with us.
24/7 Technical Support
In case you run a hosting company, your support engineers are of foremost importance. That’s the reason why we have meticulously handpicked a very qualified team of technicians, each with several years of practice behind his back. With their help, we offer 24x7 support with all our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All client support tickets are replied to within an hour and our average response time is below 20 minutes!